Jili raja Terms & Conditions – Complete Platform Usage Guide

1Acceptance of Terms of Use

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Player" or "Member") and Jili Raja ("Platform", "we", or "our company"). This document governs your use of the jiliraja.app website, mobile application, and all services provided under the Jili Raja.

By accessing, registering for, or using any part of the platform Jili Raja, you confirm that you have read, understood, and agreed to be bound by these Terms. Accepting the Terms also means you agree to the Privacy Policy and all other policies published by Jili Raja from time to time.

2Eligibility & Account Registration

To register and use the services Jili Raja, you must meet all of the following eligibility requirements:

• Aged 18 years of age or older on the date of registration. jili raja reserves the right to request age verification documents at any time.
• Is legally competent to enter into a binding agreement.
• Not listed on any self-exclusion register or gambling prohibition order issued by any relevant authority.
• Registering solely on your own behalf — not on behalf of any third party or organisation.
• Has never previously held a Jili Raja account that was terminated due to a breach of terms.

Jili Raja reserves the right to decline registration applications or suspend accounts where there is reasonable cause to believe that eligibility requirements have not been met. All information provided during registration must be accurate, complete, and up to date.

3Member Account Management

Each player is only permitted to hold one (1) account at jili raja. Holding multiple accounts, whether in your own name or under another person's identity, is strictly prohibited. jili raja employs advanced detection technology to identify duplicate accounts.

• Players are solely responsible for maintaining the confidentiality of their password and login credentials.
• Do not share your account credentials with anyone — including family members.
• You are fully responsible for all activity that occurs under your account, whether or not you have authorised it.
• If you suspect any unauthorised access to your account, contact jili raja support immediately.
• Identity verification (KYC) may be requested at any time. Documents typically required include your MyKad, a recent utility bill, or a bank statement.

4Deposits & Payment Methods

All financial transactions at Jili Raja conducted in Malaysian Ringgit (MYR). The accepted payment methods are as follows:

• Jili raja does not charge any fees for deposits. However, your payment service provider may apply their own charges.
• Deposited funds may only be used for wagering purposes on the Jili Raja platform.
• Jili raja reserves the right to decline deposits from sources that cannot be verified or that raise concerns related to money laundering.

5Fund Withdrawal

Players may request a withdrawal at any time, provided the following conditions are met:

• Identity verification (KYC) has been fully completed.
• There is no suspicious activity currently under investigation on the account.
• All associated bonus rollover requirements have been met.
• The minimum withdrawal amount is RM50 for most payment methods.

Jili Raja aims to process all withdrawals within 5 to 15 minutes for Malaysia e-wallets. Withdrawals via bank transfer (FPX) may take up to 1 business day depending on the bank's processing time.

Withdrawals will be returned to the same payment method used for the deposit, unless otherwise agreed by jili raja. This is a standard security measure to prevent fraud.

6Bonuses, Promotions & Special Offers

Jili raja offers a variety of bonuses and promotions from time to time. All offers are subject to their own specific terms and conditions, which will be clearly stated on the relevant promotions page.

• Rollover Requirement (Wagering): All bonuses carry a rollover requirement that must be met before withdrawals are permitted. The standard rollover requirement ranges from 5x to 20x the bonus amount, depending on the promotion type.
• Validity Period: Bonuses carry a validity period as specified. Any bonus not utilised within that period will expire automatically.
• One Bonus at a Time: Players may not claim multiple bonuses simultaneously unless otherwise stated in the promotion's terms.
• Bonus Abuse: Any attempt to abuse or exploit jili raja's bonus system may result in bonus forfeiture and account suspension.
• Discretion: jili raja reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

7Casino Game Rules

All casino games available on Jili Raja — including slots, baccarat, blackjack, roulette, and other table games — are subject to the following rules:

• All games use a Random Number Generator (RNG) that has been independently verified. The outcome of every round is random and fair.
• The results of completed games are final. No appeals will be considered unless there is clear evidence of a technical fault.
• In the event of a system disruption during an active game, Jili Raja reserves the right to void the affected round and return the full stake to the player.
• The minimum and maximum bet limits for each game are displayed within the respective game interface. Players must adhere to these limits.
• The use of automation software, bots, or any external assistance to play games is strictly prohibited.

8Sports Betting & Match Odds

The Sports Betting section of jili raja covers football (Malaysian Super League, EPL, La Liga), badminton, e-sports, and a wide range of other sports. The following rules apply:

• Confirmed bets cannot be cancelled unless the match is called off or postponed by the organiser.
• Odds displayed are live and subject to change until a bet is confirmed. The odds shown at the point of confirmation are the odds that will apply.
• Jili Raja reserves the right to refuse, void, or restrict any bet suspected of involving insider information or match manipulation.
• For matches postponed more than 24 hours from the original scheduled time, all bets will be voided and stakes fully refunded.
• In-play betting is subject to potential data transmission delays. jili raja is not liable for the outcome of any bets affected by technical delays beyond our control.

9Player Code of Conduct

As a member Jili Raja, you agree to comply with the following code of conduct:

• Must not engage in any illegal activity, including money laundering, through the Jili Raja platform.
• Do not use software or technical methods to gain an unfair advantage in any game.
• Do not register multiple accounts or impersonate another person.
• Do not collude with other players to defraud the platform (e.g. chip dumping in table games).
• Do not spread false or defamatory information about Jili Raja on any online platform.
• Treating jili raja's customer service staff and live dealers with respect at all times.

Violations of any of the above rules may result in actions including an official warning, temporary suspension, permanent account closure, and/or referral of the matter to the relevant authorities.

10Account Suspension & Closure

Jili Raja reserves the right to suspend or close a player's account at any time for the following reasons:

• Violation of these terms and conditions.
• Fraud, illegal activity, or any attempt to exploit the platform.
• Failure to complete identity verification (KYC) within the stipulated timeframe.
• Self-exclusion requests made by the player themselves.
• Instructions from relevant authorities or regulatory bodies.

Players wishing to close their own account may contact the Jili Raja support team. Any valid balance will be refunded upon completion of a review, subject to there being no outstanding claims.

11jili raja's Liability Cap

To the extent permitted by applicable law, Jili Raja is not liable for:

• Any financial losses incurred by a player as a result of betting activity on the platform.
• Service disruptions caused by internet infrastructure failures, power outages, or events beyond our control (force majeure).
• Losses arising from unauthorised access to a player's account due to the player's own negligence in safeguarding their login credentials.
• The accuracy of third-party information displayed on the platform, including sports statistics and match data.

Jili raja makes every effort to ensure the platform runs smoothly, but cannot guarantee that the service will always be entirely free from errors or interruptions.

12Privacy & Data Protection

Jili raja respects the privacy of all players. The collection, use, and protection of your personal data is governed by our Privacy Policy jili raja, which forms part of this agreement.

• Your personal data is collected for the purposes of account verification, transaction processing, and service improvement.
• Jili Raja does not sell or share players' personal data with third parties without consent, except where required by law.
• All data is encrypted using 256-bit SSL technology.

13Responsible Gaming

Jili Raja is fully committed to responsible gambling. We provide a range of tools to help players manage their betting activity:

• Daily / Weekly / Monthly Deposit Limits — Set a limit on how much you can deposit within a given period.
• Loss Limit — Set a maximum limit on the amount you can lose within a defined period.
• Cool-Off Period — Temporarily suspend access to your account for a period of between 24 hours and 30 days.
• Self-Exclusion — Permanently close your account if you feel it is necessary.

If you or someone you know is experiencing problems with gambling, please visit the Responsible Gaming us or contact the jili raja support team for guidance and referrals to professional support organisations.

14Amendments to Terms & Conditions

Jili raja reserves the right to amend, update, or replace any part of these Terms at any time. Amendments take effect immediately upon publication on the jili raja website.

We will endeavour to notify players of significant changes via their registered email or in-platform notifications. However, it remains your responsibility to review these Terms periodically. Continued use of the platform following any amendments constitutes your acceptance of the updated Terms.

15How to Contact jili raja

If you have any questions, concerns, or complaints regarding these Terms & Conditions, our Jili Raja is here to help you:

• Email: support@jiliraja.app
• Live Chat: Available 24/7 at the bottom-right corner of the jili raja website
• Telegram: Contact our support agents via the official Telegram channel
• Response Time: Under 3 minutes for live chat; under 24 hours for email

Jili Raja is committed to resolving all complaints fairly, transparently, and within a reasonable timeframe. Player satisfaction is our top priority.