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Jili Raja's Official Privacy Document

Jili raja Privacy Policy โ€“ Our Commitment to Data Protection for Malaysian Players

jili raja takes the privacy and protection of every player's personal data seriously. This document transparently explains how we collect, use, store, and safeguard your information as a user of our platform.

Last Updated: 1 January 2026  ยท  Takes effect immediately upon publication

Jili Raja's Data Protection Commitment

Six privacy principles we uphold to protect Malaysian players.

256-bit SSL Encryption

All data transmitted between your device and jili raja's servers is encrypted using 256-bit SSL โ€” the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB.

No Sale of Personal Data

Jili Raja has never sold, rented, or shared players' personal data with third parties for marketing purposes โ€” and never will. Your data belongs to you, not to us.

Malaysia PDPA Compliance

Jili Raja is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices are aligned with the provisions of applicable local legislation.

Minimum Necessary Access

We collect only the data genuinely needed to provide our services to you. There is no excessive data collection โ€” every piece of information we request has a clear and legitimate justification.

Secure Data Storage

Player data is stored on servers protected by multi-layered firewalls, 24/7 monitoring, and strict access controls. Only authorised Jili Raja staff may access players' personal data.

Player Rights Respected

You have the right to access, correct, or request deletion of your personal data at Jili Raja at any time. Our team will process your request within 14 business days.

Jili raja Data Protection Standards

The standard security benchmarks we achieve and maintain for all players.

Types of Cookies We Use

You can manage your cookie preferences through your web browser. Note: Disabling essential cookies may affect the functionality of the jili raja platform.

Summary: Jili Raja respects your privacy. We collect only the data that is necessary, use it to improve your experience, do not sell it to third parties, and are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).

1Introduction โ€“ Why Your Privacy Matters to Jili Raja

Welcome to Our Privacy Policy jili raja. This document clearly and transparently explains how our platform handles your personal data as a player or visitor to jiliraja.app.

We understand that entrusting any online platform with your personal information is not a decision to be taken lightly. It requires confidence that your data will be handled with the utmost responsibility. At jili raja, protecting players' personal data is not merely a legal obligation โ€” it is a core value we have upheld since day one of this platform.

This Privacy Policy applies to all Jili Raja platform users, including website visitors, registered players, and VIP players. By accessing or using our platform, you agree to the practices described in this document.

Applicable Laws: The jili raja Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how organisations collect and process the personal data of individuals in Malaysia.

2Information We Collect

jili raja collects various types of information depending on how you interact with our platform. Here is a detailed breakdown:

Data CategorySample InformationPurpose of Collection
Identity DataFull name, MyKad/passport number, date of birth, photoIdentity verification (KYC) and legal compliance
Contact DataPhone number, email address, residential addressAccount communications, verification, customer support
Financial DataE-wallet numbers (TNG/GrabPay), FPX details, RM transaction recordsProcessing deposits and withdrawals
Usage DataLogins, game history, bets, session durationService improvement and fraud detection
Technical DataIP address, device type, browser, operating systemSecurity and detection of unauthorised access
Cookie DataSession cookies, user preferences, analytics dataUser experience and website traffic analysis

We do not collect sensitive data categories such as medical information, political views, or religious beliefs, unless voluntarily provided by you in the context of a self-exclusion application related to responsible gaming.

3How jili raja Uses Your Data

The personal data we collect is used for legitimate and specific purposes. jili raja does not use your data for any purpose beyond what is stated below:

  • Service Delivery: Processing account registration, RM deposits and withdrawals, and access to slots, baccarat, blackjack, Sports Betting, and more.
  • Verification & Security: Verifying player identity, preventing fraud, and ensuring compliance with anti-money laundering (AML) regulations.
  • Communications: Sending account notifications, transaction confirmations, promotional offers (where you have given consent), and important service updates.
  • Platform Improvements: Analysing aggregated, anonymised usage patterns to improve Jili Raja's interface, performance, and overall player experience.
  • Legal Compliance: Meeting legal obligations and responding to lawful requests from Malaysian authorities when required.
  • Customer Support: Resolving complaints, responding to enquiries, and providing technical support to players.

4Information Sharing & Disclosure

jili raja does not sell, rent, or trade players' personal data. However, there are limited circumstances in which we share certain information with trusted third parties:

  • Payment Service Providers: To process transactions via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks). Only the minimum data required to complete each transaction is shared.
  • Game Providers: Your username or player ID may be shared with game providers such as Pragmatic Play, PG Soft, and Jili for the purpose of round verification and game record keeping.
  • Regulatory Authority: Where required by Malaysian law or a valid court order, Jili Raja will disclose the necessary information to the relevant authorities.
  • Identity Verification Partner: Certified third-party KYC service providers may be used to verify players' identity documents. They are bound by strict confidentiality agreements.
Our Commitment: All third parties we work with are bound by data protection agreements that require them to handle your information in accordance with jili raja's privacy standards and applicable Malaysian law.

5Data Retention & Security Measures

Jili raja employs a multi-layered security infrastructure to protect players' personal data against unauthorised access, loss, or misuse:

  • Encryption: All sensitive data is encrypted using AES-256 at rest and SSL/TLS in transit.
  • Access Controls: Only specifically authorised Jili Raja staff may access players' personal data, and every instance of access is logged and audited.
  • 24/7 Monitoring: Intrusion detection systems (IDS) and continuous threat monitoring ensure that any suspicious activity is identified and addressed promptly.
  • Regular Backups: Data is backed up regularly to secure off-site locations to ensure continuous availability and disaster recovery.

Retention Period: Jili Raja retains players' personal data for as long as the account remains active, or for as long as necessary to fulfil legal obligations. Data is typically retained for 7 years after account closure for financial compliance and AML purposes.

6Identity Verification (KYC)

As a responsible platform, jili raja carries out a Know Your Customer (KYC) process to ensure the safety of all players and comply with anti-money laundering regulations. This process may require:

  • MyKad copy (front and back) or a valid passport
  • Recent proof of address โ€” utility bill, bank statement, or official correspondence bearing a Malaysian address dated within the last 3 months
  • Selfie holding identity document (in certain cases)
  • Statement from the payment method used (e.g., screenshot of your TNG or GrabPay account)

All KYC documents are processed in strict confidence and used solely for verification purposes. Original documents are not retained beyond the period required by law. jili raja does not use these documents for any purpose other than identity verification and regulatory compliance.

Why KYC Matters: The KYC process protects you as a player from identity misuse and ensures that no unauthorised party can access or manipulate your jili raja account.

7Cookies & Tracking Technologies

Jili Raja uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Cookies are small text files stored on your device when you visit our website.

  • Session Cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
  • Persistent Cookies: Stored on your device for a set period. Used to remember your preferences and settings.
  • First-Party Cookies: Set by Jili Raja exclusively and readable only by the jiliraja.app domain.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality, including your ability to log in to your Jili Raja account.

8Your Rights as a Jili Raja Player

Under Malaysia's PDPA and the privacy policy of jili raja, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you in a readily readable format.

Right to Rectification

Requesting us to correct any personal data that is inaccurate or incomplete.

Right to Erasure

Request the deletion of your personal data, subject to any applicable legal retention obligations.

Right to Restriction

Request that we restrict the processing of your data under specific circumstances during an investigation or dispute.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Data Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

To exercise any of the above rights, contact the jili raja privacy team at support@jiliraja.app. We will process your request within 14 working days.

9Payment-Related Privacy

Jili Raja takes extra precautions to safeguard the privacy of your financial transactions. All transactions on this platform are conducted in Malaysian Ringgit (RM) through regulated local Malaysian payment methods:

  • DuitNow & FPX: Transactions are processed through secure international payment networks with full protection. Your bank account details are not stored on Jili Raja's servers.
  • E-Wallet (TNG, GrabPay, Boost, ShopeePay): Only transaction tokens are recorded โ€” not your full e-wallet account details.
  • Transaction Records: A full record of all MYR deposits and withdrawals is available in your account history for your personal reference.
Important: Jili Raja does not store your credit card numbers or full banking details. All payment processing is handled by licensed and certified payment providers in Malaysia.

10Minors & Age Restrictions

Platform jili raja is intended solely for individuals aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18.

If you are a parent or guardian who believes your underage child has registered for or used the Jili Raja platform, please contact us immediately at support@jiliraja.app. We will investigate and close the account in question, and delete all associated data as promptly as possible.

Jili raja employs a range of technical mechanisms and KYC procedures to detect and prevent the registration of underage individuals. Nevertheless, we encourage parents to monitor their children's online activity and use appropriate parental control software.

11Changes to This Privacy Policy

jili raja reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operational practices, new legal requirements, or platform enhancements. The updated version will be published on our website with a revised "Last Updated" date.

For significant changes, we will notify you via your registered email or in-platform notification at least 14 days before the changes take effect. It remains your responsibility to review this Privacy Policy periodically.

Ongoing Consent: Your continued use of the Jili Raja platform following any changes to this Privacy Policy constitutes your acceptance of the updated version. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.

12How to Contact Us About Privacy

For any enquiries, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jili raja, please contact us through the following channels:

  • Privacy Email: privacy@jiliraja.app (for privacy and data protection enquiries only)
  • General Support Email: support@jiliraja.app
  • Live Chat: Available 24/7 on the jili raja platform โ€” click the chat icon at the bottom-right corner of the website
  • Response Time: Privacy-related requests will be processed within 14 business days of receipt

We are committed to handling every privacy inquiry with the utmost seriousness and professionalism. Your trust in Jili Raja is our most valuable asset.

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Your Data Is Safe. Play with Peace of Mind at Jili Raja.

Over 500,000 Malaysian players have trusted Jili Raja with their data and funds. Sign up today โ€” minimum deposit RM10 using the local payment methods you already know.

Secure payment methods we accept:

Touch 'n Go eWallet DuitNow GrabPay Boost ShopeePay Maybank2u (FPX) CIMB Clicks
256-bit SSL PDPA Compliant Data Not Sold Secure KYC
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